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Expensive Medical Equipment
I received a bill from Numotion for my Corpus M3 powerchair, and it was $1200. To say I was shocked was an understatement. A month or so ago, I was told that I could use new casters and, with the age of my battery, a new one as well. I agreed to this, and after waiting for some time, they finally scheduled an appointment for me, and 30 minutes later, I signed a paper and was on my way. Unfortunately, yesterday I received a huge bill stating that insurance won’t cover my tired and battery. I have mixed feelings, but right now, I worry about the future and how I will afford a disabled lifestyle.
Do you worry about the financial burden of liability and medical devices? How do you prepare for such unexpected investments and costs? Have you borrowed or looked on Facebook for used medical equipment? Do you prefer to buy it yourself online instead of waiting and going through insurance?
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4 Replies
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I used Numotion for my first paid chair. Their service and the surprise monetary bills were horrendous! I switched to National Seating and Mobility for my current chair. Their service and billing was straight forward and they react quickly when my chair breaks down. Other users and I refer to Numotion as “Nomotion” because it fits! They were helpful until I ordered the chair and after that would not return my calls until it was time for my next chair! I told them I was switching suppliers and why.
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The first few wheelchairs I got were through National Seating and Mobility and there were no hiccups. But, my last wheelchair was through NuMotion and, just like Pete said, it was horrendous. It literally took a full year to get my wheelchair. Even when my chair broke down once, National Seating and Mobility responded promptly, unlike NuMotion. Unfortunately, NSM is not covered by my insurance but I would much rather deal with them. There’s such a horrible monopoly with wheelchair providers in this country.
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I got my power chair through NuMotion. They sent a sales rep to my home with a sample chair to ensure that it was appropriate for my home layout as well as navigating my immediate neighborhood. Then they coordinated with my neurologist and a seating specialist to prequalify for Medicare coverage. They were quite upfront that Medicare would NOT pay for a seat elevator. I paid $ 1,200 out of pocket for the seat elevator option and Medicare covered the rest to the tune of $ 14,000. NuMotion delivered my chair the day after Medicare gave approval. The sales rep came back a few weeks later to see if everything was OK. He even attached a cup holder to the arm of the chair for me.
All in all a positive experience with NuMotion.
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John, I’m glad to hear that you had a good experience with NuMotion. Perhaps it varies with each city and state? I’m just happy that you got the service you needed in a timely manner. Our wheelchairs are so important to us, so quick repairs are a must.
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